About Zain Sudan:
The country’s leading operator was established in 1997 and today serves 13.8 million customers as of 31 March 2018, reflecting a market share of 47%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population through a total number of 2,586 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff.
Operation: Zain Sudan
Job Group: Commercial
Location: Khartoum & Atbra – Sudan
Contract Type: Full Time
Closing Date: 22-Sep-2019
Current Vacancies
1- Interconnect & Carriers Relations Specialist
2- CT Infrastructure Operation Team Leader
3- DTM Team Leader – North
4- International Roaming Specialist
5- Customer
Value Management (CVM) (Segment ) Specialist
6- Broadband & Corporate Solution Specialist
7- Content & SDP Specialist
8- Service Quality Management Specialist
9- Commercial Strategy Analytics Team Leader
10- Segment Development Specialist
11- Corporate Business Solutions Specialist
12- Customer Experience Technology Support Advance Specialist
13- Commercial Performance Analytics Specialist
14- Contact Center Agent (Trainee)
Applicant Help
As a leading regional telecom operator and one of the most valuable Arab brands, Zain offers many job opportunities that attract the very best qualified professionals. It is important that you apply for the right position in order to have a better opportunity to work with us. We invite you to follow the tips outlined below to analyze the best way to navigate the application process.
Application Process Tips
– Are we right for you?
- Learn about our culture and values and how we compare with your needs and values
- Check out our culture video, and browse through Our People section and OurLocations to know more about us
- Identify why you want to work for Zain
– Identify an opportunity that fits your profile
- Browse our open positions
- Familiarize yourself with the requirements
- Identify the roles that fit better with your previous experience, strengths and capabilities
– Select and apply for the job that most appropriately matches your qualifications
- Applications will only be accepted online. Resumes/CVs sent by fax, email, or post will not be considered
- The application form will open in a pop-up window. If you do not see a pop-up window, it may have been blocked by your browser. Please ensure that your pop-up blockers are set to allow pop-ups for www.careers.zain.com
- If you have registered or applied earlier, click on login and enter your username and password
- Ensure that the resume/CV you upload is less than 500 KB in size and in one of the following formats: Word, Rich Text, HTML, PDF, or plain text
- If you are prompted to attach other documents, such as a photograph, make sure that each file is less than 1 MB in size
- If you successfully complete the application, you will be sent an acknowledgement email within a few minutes. Applicants who are considered suitable will receive an invitation to interview
- You will receive a notification of your final status within 30 days of having made the application
Unfortunately, email and online fraud are continuing concerns for virtually all businesses that operate on the Internet. Please be aware that, from time to time, fraudulent emails have been circulated that appear to be from Zain or Zain Telecommunications or similar but that are, in fact, sent by imposters for illegitimate reasons. Zain will only ask you to upload your resume/CV on www.careers.zain.com and will never ask for your resume/CV or other personal financial details through e-mail. Zain shall not be held responsible for any loss or damage incurred in the event that you choose to send your personal information via e-mail.
- If you do not find a suitable position on this occasion, in five minutes after logging off you can sign in to receive e-mail alerts for when there are new or updated positions that fit your search criteria
Resume/CV Tips
- Length: Ideally no more than one page
- In the opening statement, describe briefly what you are looking for (include areas of interest) and what you offer (include areas, years of expertise, strengths)
- Background:
- Last formal education, dates and degree
- Work experience: Company, position, period of time, functions, and accomplishments
- Proficiencies, competencies mastered
- Strengths or developed skills
- Languages
Interview Tips
- Be yourself: Acknowledge your passion, aptitudes, experience and learnings. Identify your strengths and how you can leverage them to be successful at Zain
- Research the company thoroughly: Do your homework to find out all you can about Zain and the position you are interviewing for
- Be prepared:
- Understand the requirements of the position you are seeking, and closely examine how your skills and abilities support that position
- Think of specific experiences you have had that are relevant to the position’s requirements. When you are formulating your specific experiences, use the acronym ‘STAR’ to help you:
S/T stands for (Situation or Task) explains the circumstances or the background
A stands for (Action) Describes the specific action that you took
R stands for (Result) Conveys the outcome of your action (use measurable terms)
Write down a number of specific and practical experiences in ‘STAR’ format, providing recent and relevant examples based on the different job requirements or skill sets of the job that you are applying for.
