1- Data Services Specialist
2- Formalities Representative
3- Radio Network Planning Senior Engineer
4- Core and Access Operations Senior Manager
5- Switch and Power Manager
1- Data Services Specialist
Job Category: Marketing: Product & Services
Division: Marketing
Location: Al- Khartoum
Job Summary:
Maximising the revenue potential of a delegated portfolio of existing MTN Data products & services and to develop profitable new Data products & services from concept through to product launch
Description:
Summarize Data analysis with regards to Data Products & services.
Design and implement Data Products & services for different categories i.e. Individual & Business (Corporate , SME and entrepreneur)
Use Market research to understand price elasticity of products within target segments.
Manage data on customer segmentation and profiling based on internal and external quantitative/qualitative research and reports from internal systems like Billing system, IN Platform, GGSN, SCG, Switch etc to manage profitability of products portfolio.
Analyse all sources of data to identify customer needs, requirements and behaviour which can be translated into profitable business opportunities i.e. Data Products & services.
Classify customer base in terns of usage, revenue, number of subscribers …etc.
Participate in defining Prices and the targeted segment for Data Products & services and recommend on how to penetrate the market and the way of communication channels that should be used.
Provide detailed daily, weekly and monthly reports on activation and sales for all Data Products & services that falls under his/ her responsibility.
Prepare of reports for all products that fall under hi/ her responsibility and having competitive insight over competitive actions done by other operators and the preparation of reports around that and find suitable resolutions for current ad expected competition activities
Manage Vendors/Partners to complete projects on time and within budget.
Monitor market for the latest development in technology, competition, usage and uptake trends, regulatory changes, etc. and identify the impact and/or application of such development on product strategy.
Analyse all sources of data to identify customer needs, requirements and behaviour which can be translated into profitable business opportunities
Propose, develop ideas for new propositions &/or products that satisfy business segment needs
Pull together the requirements identified during the requirements capture process and obtain stakeholder and management approval to the intended Service Proposal / Scope of Work
Work Closely with Engineering, IT, Finance, Customer Care & Sales departments in the performance of a full feasibility study in order to define and communicate the methodology by which the agreed functional requirements shall be delivered.
Provide properly assessed awareness and communication requirements and then work with communication team, direct and indirect channels to ensure such requirements are met on time.
Development of Promos that is related to Data Products & services portfolio and prepare reports and analysis and monitoring of the product life cycle.
Undertake other relevant duties/responsibilities as delegated by line manager
Perform ad-hoc duties assigned by management.
Job Requirements:
Telecom Engineering / Computer Science / IT Background/ Business Bachelor degree level
Relevant professional Marketing / Project Management /Business qualification
1-2 years relevant experience
Has responsibility of multiple products services
Responsible for management of third party market research suppliers/contracts
Required Skills:
Negotiation/contract management of external suppliers
Planning and organizing skills
Highly developed skills in use of relevant IT packages including Excel, Word, Power Point ect
Design skills in research and evaluation
Influenci
Closing Date: Thursday, August 8, 2019
2- Formalities Representative
Job Category: Formalities
Division: Security & Protocol
Location: Al- Khartoum
Job Summary:
• Handle and coordinate all formalities procedures and related hotel accommodation needs for MTN staff, visitors, and consultants on local and international assignments.
Description:
Arrange and coordinate for local and international travel issues for EXCOM MTN staff.
Provide Entry visas for Foreigners employees and guests.
Provide Exit visas to all EXCOM staff, MTN Sudan Staff, consultants & guests.
Receive travel request for domestic and international trips and perform the required procedures.
Coordinate to obtain the Security approval for foreigner staff.
Prepare all relevant reports including the monthly and on demand reports.
Implement Travel procedures for CEO, EXCOM in arrivals and departures and welcoming them for each travel.
Process the invoices submitted by Immigration authorities/Embassies and issue cash requirement for payment by finance.
Visits extension for foreigner staff.
Provide multiple visas for foreigner staff.
Report to Manager all related work duties.
Perform Ad-Hoc duties as assigned by management.
Job Requirements:
Diploma degree or 8 years relevant experience with National Security
6 years’ experience in security authorities and airport authorities and foreign embassies in a similar role in a reputable organization with significant volumes of staff travel on both international and local routes.
Required Skills:
• Service oriented. • Time Management skills • Reporting
Closing Date: Tuesday, August 6, 2019
3- Radio Network Planning Senior Engineer
Job Category: Engineering Telecommunication
Division: Network
Location: Al- Khartoum
Job Summary:
• To ensure the output quality of the radio network meets to the utmost, the planned network and comparable to radio network KPI’s and standards.
Description:
Perform / Validate site survey reports.
Perform / Validate frequency planning.
Perform / Validate Site acceptance.
Perform / Validate neighbour planning.
Set 2G/3G/LTE area capacity planning objectives.
2G/3G/LTE Forecast traffic and plan the budgeting and analysis.
Prepare / Validate swap plans for on-going activities.
Interface with transmission and rollout teams to meet objectives.
Follow up all Planning projects with CPG in terms of materials, implementation, acceptance…
Generate weekly and monthly capacity and coverage reports.
Perform Ad-Hoc duties as assigned by management.
Responsible for planning database 2G/3G/LTE and keep them updated
Validate the Manage Service inputs and reports (If any)
Insure that all Planning KPIs meet the target values
Job Requirements:
Bachelor Degree in Electronic Engineering or Telecommunications • Minimum 2-5 years of relevant working experience
Required Skills:
Coaching & Development • Performance Excellence • Customer Focus
Closing Date: Tuesday, August 6, 2019
4- Core and Access Operations Senior Manager
Job Category: Engineering Electrical
Division: Network
Location: Al- Khartoum
Job Summary:
To ensure that MTN has an excellent understanding of customers and potential customers based on accurate and statistically robust data
Description:
Responsible for the supervision, operation, maintenance of the Core network elements (MSC, HLR..) and PS& MPBN platforms (SGSN, GGSN, MPBN Equipments, ..), and Network Access platforms (BSC/TRC), and NOC management.
Responsible for the network elements (NSS, BSS& PS-MPBN) integration, testing and acceptance activities.
Support of Sales & Marketing team for implementing new services
Support of new project’s RFP processes to ensure project variables and pricing requirements are understood.
Prepare studies and strategic planning reports related to network quality of service (QoS), and new customers’ services
Assist in establishing and implementing short- and long-range goals, objectives, policies, and operating procedures to ensure efficient operations
Overall interface management with other departments/divisions during active projects and escalation point for issues both internal and external.
Implement Core and Access network topology according to engineering recommendations
Manage the Core and Access assets database
Manage Core and Access network spare parts
Propose required spare parts to maintain high level of QoS
Prepare weekly/monthly reports
Perform Ad-Hoc duties as assigned by management.
Job Requirements:
Bachelor Degree in Electrical/Telecommunications section (an advance degree is a plus)
Minimum 7-9 years of relevant working experience
Required Skills:
Proven communication skills including tact and diplomacy.
Strong planning ability and organizational skills.
Experience in team management.
Closing Date: Monday, August 5, 2019
5- Switch and Power Manager
Job Category: Engineering Telecommunication
Division: Network
Location: Al- Khartoum
Job Summary:
Manage the Operation and Administration of Maintenance activities from environment, housekeeping and power infrastructure prospective in a manner insuring high Network availability & stability.
Description:
Ensure the appliance of maintenance process and procedures in line with MTN-Sudan policy.
Supervise maintenance contractor’s performance and service delivery in highest quality standard.
Manage maintenance activities of MSCs, sites, CSPs and MTN premises in term of power and environmental issues as “not limit” preventive and corrective maintenances
Manage the electricity charging and elect Meters connections in the network.
Analyse the consumption of NEC power & generator’s Fuel and fix the fining
Manage site database and ensure periodic update by maintenance contractors.
Control electromechanical spare parts distribution and ensure its availability.
Revise and confirm related filed monthly invoices belong to maintenance contractors.
Revise, confirm and validate maintenance contract daily, weekly and monthly reports.
Ensure troubleshooting and repairing of environmental network’s components (A/C, Generators, rectifiers, UPSs, related issues, etc.
Provide technical or any kinds of supports when needed during troubleshooting and restoration
Submit incident report for encountered problems
Analysing fault incidents and provide practical solutions
Prepare and submit reports related to team performance and maintenance KPI’s
Communicate and follow up all security and accessibility issues to the relevant Dept
Manage and control with relevant Dept. the MSC’s access and intervention
Conduct filed audit and request alteration if needed
Conduct MSCs, Sites CSPs and MTN premises Handover and ensure that the site is free of reserves that might affect site operation
Prepare, request and follow up purchase orders with Concerned Dep. to ensure delivery on time.
Participate in preparation of the current and future plans of Network expansion and growth
Manage equipment upgrade or downgrade activities based on planning Dep request.
Participate in preparation of annual budget with power planning and all parties
Prepare and present periodic especial project progress reports as required
Define the safety rules of the Maintenance staff upon sites intervention (safety belt, cars safety, etc.).
Implement and Develop policies and functional procedures pertaining for Maintenance Section.
Manage and apply administration roles on Maintenance staff under direct supervision
Ensure appliance of safety policies and procedures
Develop business continuity plan and manage risk.
Maintain switch power drawings/label and provide regular updates.
Follow and maintain Hybrid/Solar power and ensure power savings.
Manage and control related filed of MTN network OPEX.
Manage and control maintenance Project on related filed.
Manage and control trial electromechanical project on Network and report the finding
Perform Ad-Hoc maintenance related duties as assigned by management
Job Requirements:
Bachelor Degree in Electrical engineering (Power or Control)
Minimum 5-7 years of relevant working experience
Required Skills:
Relationship Management skills
Strong planning ability and organizational skills
Influencing and negotiation skills.
Closing Date: Thursday, August 1, 2019
