|Job Title:||Product Support Consultant|
|Company:||DAL Motors Co. Ltd.|
|Job Classification:||junior-level (1-4 years)|
|Location:||All DMC Locations|
Availability of technical data to assist sales operation for target users.Support the Sales teams in getting technical feed back for tires/lubricantsâ€™ performanceProvide fleet approach for customer identifying technical performance to monitoring for durability.Handle all claims and prepare technical reports.Technical support for customers.
Main Duties & Responsibilities:
Work adjacently with sales team to provide product support assistance to end fleet end users.Provide product trainings to staffs and fleet customers when And Where needed.Work with sales team to evaluate complex customer inconvenience & identify root causes and derive resolutions.Occasional site Visits for sales support and/or on-site troubleshooting
Minimum Qualification & Experience:
Qualification:Bachelorâ€™s or Diploma degree.Experience:Tires basic knowledge and basic knowledge in automotive. ( 2 Years)Minimum basic Knowledge of the industry.
Required Skills & Knowledge:
Good English & Arabic writing & reading.Good computer skills.Minimum basic Knowledge of the industry.
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