Product Support Consultant

Vacancy Details

Job Title:Product Support Consultant
Date Posted:04/02/2020
Closing Date:17/02/2020
Company:DAL Motors Co. Ltd.
Job Classification:junior-level (1-4 years)
Job Category:Sales
Location:All DMC Locations

Position summary:

Availability of technical data to assist sales operation for target users.Support the Sales teams in getting technical feed back for tires/lubricants’ performanceProvide fleet approach for customer identifying technical performance to monitoring for durability.Handle all claims and prepare technical reports.Technical support for customers.

Main Duties & Responsibilities:

Work adjacently with sales team to provide product support assistance to end fleet end users.Provide product trainings to staffs and fleet customers when And Where needed.Work with sales team to evaluate complex customer inconvenience & identify root causes and derive resolutions.Occasional site Visits for sales support and/or on-site troubleshooting

Minimum Qualification & Experience:

Qualification:Bachelor’s or Diploma  degree.Experience:Tires basic knowledge and basic knowledge in automotive. ( 2 Years)Minimum basic Knowledge of  the industry.

Required Skills & Knowledge:

Good English & Arabic writing & reading.Good computer skills.Minimum basic Knowledge  of  the industry.

Before you go on:

DAL Career website is developed to allow you to find different careers opportunities within DAL Group, use this website to find a job and apply.

Our Official Application Form: Kindly use DAL Group Job Application Form instead of your CV, then attach it when asked for a CV in the e-recruitment application
How to Apply: Find out DAL Group application process– and read about the next stages in our recruitment process. Create an account
My Application: Manage your application, register for updates and search for jobs.
Careers & Jobs: The diversity of DAL Group business means, there could be a role within DAL Group to match you.
Compensation, Rewards & Benefits: Our compensation, rewards and benefits are designed to meet individual, local and international market needs as well as DAL Group requirements.
Development & Career Progression: DAL Group companies are committed to develop & train employees for success.

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