Parts & Service Sales Representative

Vacancy Details

Job Title:Parts & Service Sales Representative
Date Posted:11/10/2019
Closing Date:24/10/2019
Company:Sudanese Tractor Co. Ltd.
Job Classification:junior-level (1-4 years)
Job Category:Sales
Location:Kilo 8

Position summary:

Promote and support Sutrac product support services sales activities to ensure that parts & services sales targets are achieved at the desirable company levels with customer full satisfaction. 

Main Duties & Responsibilities:

  • Establishing annual business plan, effectively & efficiency covering the market by performing site & office visits as well as technical analysis inspections (TA1, GET inspection and CTS).
  • Continuously update customers’ accounts (client’s database, population, address, etc) and update the SMS system accordingly.
  • Sell parts and lubricant products as well as services and repair options.
  • Promote & sell special marketing programs (CSAs, Oils, EISP components…).
  • Monitor and report activities in the market place (marketing intelligence).
  • Keep outstanding internal & external customer relationships. 
  • Be able to use the PSSR selling tools (CTS Handbook, CSA selector, PSKs…).
  • Keep developing and training him/her self. 

Minimum Qualification & Experience:


  • Bachelor Degree in Engineering prefer Mechanical or Electrical Engineering.
  • Caterpillar Sales Certification.


  • 2 years in product support sales role.  
  • 1 year field maintenance experience.

Required Skills & Knowledge:

  • Sales & Marketing Skills 
  • Presentation and negotiation skills
  • Good knowledge in all MS office applications
  • Fluency in English and Arabic

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