Meeter and Greeter

Vacancy Details

Job Title:Meeter and Greeter
Date Posted:16/12/2019
Closing Date:23/12/2019
Company:DAL Engineering Co. Ltd.
Job Classification:0-2 Years Experience
Job Category:Customer Services
Location:Kilo 8

Position summary:

Act as the ambassador of DED by welcoming guests upon arrival and directing them to appropriate areas and to follow-up and monitor the customer journey in the aftersales area to enhance the customer experience .

Main Duties & Responsibilities:

  1. Resolve customer complaints:Support walk-in and key account customers through resolving their complaints
  2. Follow-up key customers activities:Facilitate all internal processes towards key customers SMART needs
  3. Facilitate customer appointment: Coordinate service appointments to assure effecient service 
  4. Personalize VIP Customer service:Establish a customized communication channel with top VIP customers
  5. Update customer profile: Update customer information to guarantee reliance on database
  6. Manage showroom activities: Providing exceptional guest service to ensure the delivery of quality standard experience

Minimum Qualification & Experience:

Qualification:Diploma/Degree in Management or related field.Experience:Minimum 0-1 years work experience in customer service   

Required Skills & Knowledge:

  1. Computer Literate  
  2. MS Office
  3. Telephone etiquette           
  4. Problem solving   

Before you go on:

DAL Career website is developed to allow you to find different careers opportunities within DAL Group, use this website to find a job and apply.

Our Official Application Form: Kindly use DAL Group Job Application Form instead of your CV, then attach it when asked for a CV in the e-recruitment application
How to Apply: Find out DAL Group application process– and read about the next stages in our recruitment process. Create an account
My Application: Manage your application, register for updates and search for jobs.
Careers & Jobs: The diversity of DAL Group business means, there could be a role within DAL Group to match you.
Compensation, Rewards & Benefits: Our compensation, rewards and benefits are designed to meet individual, local and international market needs as well as DAL Group requirements.
Development & Career Progression: DAL Group companies are committed to develop & train employees for success.

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