AccountBusiness

Job Key Account Manager Leading Advertising Co

Leading advertising company looking for (Key Account Manager) with 2years or more experience + suitable collage degree

Will be responsible of:

• Open customers accounts after collecting all important data

• Create opportunities that will increase the income of the organization by analyzing the data acquired by the customers and open more business opportunities with them.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints on daily biases.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Our candidate must have

• Proven Ability to be Customer-Focused: Consistently delivering high-quality service

• Strong relationship management skills

• Excellent advisory skills to make appropriate recommendations based on client needs and provide advice

• Sales & Service Orientation: Ability to sell the organization’s products/services, where applicable, and provide clients with a high level of service

• Ability to efficiently identify client needs and determine how to address them (i.e. whether to resolve them directly or escalate them to another individual/group)

• Conflict management skills to resolve issues that may arise

Interested candidates can send their CV’s to [email protected]

Please don’t forget to mention job title in the subject of email

Tags

تابعوا جديد الوظائف والمنح الدراسية بالاشتراك عبر الواتساب

ًWhatsapp

https://chat.whatsapp.com/D7YnDlBAWxL1TeqFN9Q5Tl


ًTelegram

https://t.me/esudanjobs

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Close