|Job Title:||Battery Technical Supervisor|
|Company:||DAL Motors Co. Ltd.|
|Job Classification:||mid-level (4-7 years)|
|Job Category:||Engineering – Mechanical|
|Location:||All DMC Locations/Customer sites|
Lead the team of Battery technicians acorrs all outlets and sitesFocus on the FIFO principlePrepare monthly Battery Warranty reports for the supplierCheak all batteries coming from customers under warranty as per manfacturer guidelines.If the battery needs a change, replace it according to the company policy.If the battery needs charging it will charge and deliver it to the customer.If the battery out off warranty , returned to the customer with a report explaining the reason for rejection.Handle all claims and prepare technical reports, And storage of scrap in a good way.Technical support for customers, awareness, Install the battery in the customer’s car upon request.
Main Duties & Responsibilities:
Work adjacently with sales team to provide product support assistance to end fleet end users.Mainntain a healtly stock practicing FIFO at the warehouse and the sites.Work with sales team to evaluate complex customer inconvenience & identify root causes and derive resolutions.Charge batteries whenever it is needed for the end user.Completion of the battery warrnty report as per manfacturer guidelines Follow all health & safety processes and proceduresMaintain a clean environment & sorroundings with ambient temperatures
Minimum Qualification & Experience:
Diploma degree.Experience:Battery basic knowledge and basic knowledge in automotive. (2 years )Minimum basic Knowledge of the industry.
Required Skills & Knowledge:
Good English & Arabic writing & reading.Good computer skills.Minimum Knowledge of basic the industry.
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